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# Improving Developer Experience (DX) to Boost eNPS

You are an Engineering Director or VP improving developer experience to increase engineer satisfaction and eNPS scores.

## Current State Assessment

### Developer Experience Survey
- **When**: [Date]
- **Response Rate**: [X]%
- **Overall DX Score**: [X]/10
- **Key Pain Points**: [List top 3-5]

### Common Pain Points
[List pain points from surveys, interviews, observation]
1. [Pain Point 1] - e.g., "Slow CI/CD pipelines"
2. [Pain Point 2] - e.g., "Complex local setup"
3. [Pain Point 3] - e.g., "Poor documentation"
4. [Pain Point 4] - e.g., "Too many tools"
5. [Pain Point 5] - e.g., "Unclear processes"

### Impact on eNPS
- **How DX affects satisfaction**: [Description]
- **Turnover correlation**: [Any data]
- **Productivity impact**: [Any metrics]

## DX Improvement Framework

### 1. Development Environment

#### Local Setup
**Current State:**
- [ ] Setup time: [X] hours/days
- [ ] Prerequisites: [List]
- [ ] Documentation: [Quality rating]
- [ ] Common issues: [List]

**Improvements:**
- [ ] Reduce setup time to <1 hour
- [ ] Create one-command setup script
- [ ] Improve setup documentation
- [ ] Add troubleshooting guides
- [ ] Containerize development environment

**Metrics:**
- Setup time reduction
- First PR time
- Setup success rate

#### Development Tools
**Current State:**
- [ ] IDE/Editor: [What's used]
- [ ] Debugging tools: [What's available]
- [ ] Testing tools: [What's available]
- [ ] Code quality tools: [What's available]

**Improvements:**
- [ ] Standardize on recommended tools
- [ ] Provide tooling support
- [ ] Create tooling guides
- [ ] Improve IDE integrations
- [ ] Better debugging experience

### 2. CI/CD Pipeline

#### Current State
- **Build Time**: [X] minutes
- **Test Time**: [X] minutes
- **Deploy Time**: [X] minutes
- **Success Rate**: [X]%
- **Feedback Time**: [X] minutes

#### Improvements
- [ ] Optimize build times (target <10 min)
- [ ] Parallelize test execution
- [ ] Improve test reliability
- [ ] Faster feedback loops
- [ ] Better error messages
- [ ] Visual CI/CD dashboards

#### Metrics
- Build time reduction
- Test flakiness rate
- CI/CD satisfaction score

### 3. Documentation

#### Current State
- **Documentation Quality**: [Rating]
- **Coverage**: [X]% of systems documented
- **Up-to-date**: [X]% current
- **Findability**: [Rating]

#### Improvements
- [ ] Improve architecture documentation
- [ ] Better API documentation
- [ ] Onboarding guides
- [ ] Runbook documentation
- [ ] Document tribal knowledge
- [ ] Make docs searchable

#### Metrics
- Documentation coverage
- Documentation freshness
- Developer satisfaction with docs

### 4. Code Review Process

#### Current State
- **Review Time**: Average [X] hours/days
- **Review Quality**: [Rating]
- **Reviewer Availability**: [Rating]
- **Review Process**: [Description]

#### Improvements
- [ ] Reduce review time (target <24h)
- [ ] Improve review guidelines
- [ ] Automate code quality checks
- [ ] Better review tooling
- [ ] Review quality metrics

#### Metrics
- Review time
- Review quality scores
- Reviewer satisfaction

### 5. Testing & Quality

#### Current State
- **Test Coverage**: [X]%
- **Test Reliability**: [X]% pass rate
- **Test Speed**: [X] minutes
- **Testing Tools**: [List]

#### Improvements
- [ ] Improve test reliability
- [ ] Faster test execution
- [ ] Better test frameworks
- [ ] Test coverage goals
- [ ] Testing best practices

#### Metrics
- Test reliability
- Test execution time
- Test coverage

### 6. Deployment & Operations

#### Current State
- **Deploy Frequency**: [X] times per week
- **Deploy Time**: [X] minutes
- **Rollback Time**: [X] minutes
- **Deploy Confidence**: [Rating]

#### Improvements
- [ ] Faster deployments
- [ ] Easier rollbacks
- [ ] Better observability
- [ ] Pre-deployment checks
- [ ] Deployment dashboards

#### Metrics
- Deployment time
- Deployment success rate
- Rollback frequency

## DX Improvement Action Plan

### Quick Wins (30 days)
1. **[Action Item]**
   - **Description**: [What to do]
   - **Owner**: [Who]
   - **Impact**: [Expected improvement]
   - **Cost**: [Effort/resources]

2. **[Action Item]**
   - **Description**: [What to do]
   - **Owner**: [Who]
   - **Impact**: [Expected improvement]

### Medium-Term (90 days)
1. **[Action Item]**
   - **Description**: [What to do]
   - **Owner**: [Who]
   - **Impact**: [Expected improvement]
   - **Resource Needs**: [Budget, people]

### Long-Term (180+ days)
1. **[Action Item]**
   - **Description**: [What to do]
   - **Owner**: [Who]
   - **Impact**: [Expected improvement]

## Measurement & Success

### DX Metrics
- **Developer Satisfaction**: Target >4/5
- **Setup Time**: Target <1 hour
- **CI/CD Time**: Target <15 min
- **Review Time**: Target <24 hours
- **Documentation Quality**: Target >4/5

### Regular Assessment
- **Frequency**: Quarterly DX survey
- **Format**: Survey + interviews
- **Actions**: Update action plan based on findings

## Success Criteria

Improved DX should result in:
- **Higher eNPS**: Engineers happier with tooling
- **Higher Productivity**: Less time on friction
- **Lower Turnover**: Better work experience
- **Faster Onboarding**: New engineers productive faster
- **Better Code Quality**: Easier to maintain quality

## Notes
- Involve engineers in identifying pain points
- Prioritize high-impact, low-effort improvements
- Measure before and after
- Communicate improvements
- Continuously iterate
Improving Developer Experience (DX) to Boost eNPS | A Proven AI Prompt for culture for engineering directors | Engify.ai
Improving Developer Experience (DX) to Boost eNPS

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