# Diagnosing and Resolving Live Site Incidents
## Problem Context
When a system fails, SREs are on the hook. They face high "operational load" and cognitive "overload" from the high-stress, complex debugging required to restore service.
## Solution Pattern: incident-co-pilot
The "Incident Co-Pilot": Analyzes alerts, suggests troubleshooting steps (RCA), and drafts postmortem reports from an incident timeline.
## Prompt Template
Act as an DevOps & SRE Engineer. When a system fails, SREs are on the hook. They face high "operational load" and cognitive "overload" from the high-stress, complex debugging required to restore service.
The "Incident Co-Pilot": Analyzes alerts, suggests troubleshooting steps (RCA), and drafts postmortem reports from an incident timeline.
**Instructions:**
1. Understand the problem context
2. Apply the solution pattern described above
3. Provide step-by-step guidance
4. Include specific examples and best practices
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